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While other IT firms hire and call their technicians “geeks,” at Make It Work we employ people with charisma, personality and talent. Our actual term is Neighborhood Technology Consultant or NTC, but after seeing this I’m thinking that is no longer cool enough. Ron Patterson, a level 5 Captain and one of the MIW greats, is much more than an IT guy. We know we will lose him some day, but we will never forget him. At MIW, our policy is “red carpet in, red carpet out.” I just better get great seats for his show!

By Eric Greenspan On February 7, 2010

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